The following discounts apply to individual orders to a single destination for a
total amount excluding tax (discounts differ for certain products).
|Order Amount (excluding Tax)||Discount|
|0円 − 9,999円||10% OFF|
|10,000円 − 69,999円||12% OFF|
|70,000円 − 119,999円||15% OFF|
|120,000円 −||18% OFF|
Nellie's will bear all shipping charges to individual orders sent to a
single location totaling 5,000yen or more (after discount, before tax).
For all other orders, a delivery charge of 450yen + tax will apply to individual
orders delivered to a single location.
Payments are accepted by either COD (cash on delivery) or credit card.
(1) COD (cash on delivery)
【Total Amount Due】Price excluding tax (after discount) + Handling Charge (\300) + Delivery Charge (\450 if applicable) + Consumption Tax (applicable to the total of the Price excluding tax, Handling Charge and Delivery Charge). 【Time of Payment】Please pay the delivery person in cash upon receiving your products. Please note that COD is not available for orders over \300,000.
(2) Credit Card
※ Customers may choose to pay in full or by revolving payment. We are unable to accept payments by installment. Please note that revolving payment is not available for American Express. 【Limit of Payment】Orders are not accepted for orders with total amounts greater than the credit limit. 。
Delivery will be conducted by Yamato Transport Co., Ltd. to the registered address. Its usually takes 3 working days to process an order for items in stock at Nellie's and 5 working days for other items in stock in Japan. (NB: Orders may take longer to process during March and April due to high demands) However, a delay of about one month is possible for items out of stock in Japan.
Items are only accepted as returns when they have been defective (damaged or
faulty, etc.) or incorrect (items different to those ordered). Please contact us
within 14 days of receiving these items.
Nellie's will bear all shipping charges for these items to be exchanged.
* Received items cannot be exchanged or refunded without prior notification from the customer or for any reasons except for those stated above.
・Orders will only be sent to addresses in Japan.
・Please note that the information shown in this catalogue may change without notice due to changes made by publishers.
・Price shown in this catalogue are base prices before taxes. Please note that Japanese Consumption Tax will be added to all orders.
<Tokyo Head Office>
Kenkyusha Fujimi Bldg. 3F,
2-11-3 Fujimi, Chiyoda-ku,
<Kansai Sales Office>
Torishima Office One Bldg. 9F,
1-5-2 Temma, Kita-ku,
Osaka-city, Osaka 530-0043