You can call our free Customer Hotline or e-mail us to check on the status or delivery time of current orders, and confirm stock levels.

Tel: 0120-071329 (Free Dial)
Fax: 0120-744890 (Free Dial)
E-mail: customer.service@nellies.jp
Hours: 10:00 - 12:30, 13:15 - 18:00 (Monday - Friday)
Closed on weekends and national holidays.